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Uncovering Client Problems

The key to uncovering client problems and having them feel like you want to help is through better engagement.
Here are a few questions you can take into a meeting today or just pick up the phone and ask your client [not in any order but the 1st question is important]:
  • tell me how are you doing personally? Is everything ok?
  • what does the next 12 months look like to you?
  • what do you see as your biggest roadblock over the next 12 months?
  • what big burning issues do you have right now?
  • how long has that been a problem for you?
  • what is it costing you not to have this problem fixed?
  • how crystal clear are you on how you will achieve that outcome?
  • if you could wave a magic wand, what would success look like?
If you’ve never asked questions like this before, great, start now, pick one and ask at every meeting.
Until next time,
Brad

A Popular Training
Client & Prospect Nurturing - Brad Turville
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Brad Turville

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